Return Policy
Return Policy
At thecraftycottagestudio.com, we take pride in delivering high-quality personalized products. We want you to be fully satisfied with your purchase. Please take note of our return policy:
- Returns on Personalized/Custom Products: Unfortunately, we do not offer returns on personalized/custom products. Since these items are custom-made to your specifications, they cannot be resold. We encourage you to review and confirm all details, including spelling, dates, and design choices, before placing your order to ensure accuracy.
- Issues Due to Our Error: In the event that your product has a manufacturing defect or an error that is the result of our mistake, please contact us within 7 days upon receiving your order. You can reach us at thecraftycottage95@gmail.com. Please provide the following information:
- Your order number
- Details of the issue or error
- Clear photos of the problem, if applicable
We will promptly review your case and work with you to find a satisfactory resolution.
Our aim is to provide a hassle-free shopping experience, and we are committed to addressing any issues related to our products. Thank you for choosing The Crafty Cottage Studio.