Return Policy

Return Policy

Return Policy

At thecraftycottagestudio.com, we take pride in delivering high-quality personalized products. We want you to be fully satisfied with your purchase. Please take note of our return policy:

1. Returns on Personalized/Custom Products: Unfortunately, we do not offer returns on personalized/custom products. Since these items are custom-made to your specifications, they cannot be resold. We encourage you to review and confirm all details, including spelling, dates, and design choices, before placing your order to ensure accuracy.
2. Issues Due to Our Error: In the event that your product has a manufacturing defect or an error that is the result of our mistake, please contact us within 7 days upon receiving your order. You can reach us at thecraftycottage95@gmail.com. Please provide the following information:
   • Your order number
   • Details of the issue or error
   • Clear photos of the problem, if applicable

We will promptly review your case and work with you to find a satisfactory resolution.

Our aim is to provide a hassle-free shopping experience, and we are committed to addressing any issues related to our products. Thank you for choosing The Crafty Cottage Studio.